State Farm® Insurance Agent Jill Cash

"I worked with State Farm, specifically Jill Cash’s agency, for my business insurance for years. The representative who I worked with was Laura Lannon. I had grown my business and changed my location since I originally began a plan with State Farm. Laura helped me navigate insurance lingo to find the coverages that were necessary and right for me. She was always available when I called, and very quick and responsive over email. I run a bridal alterations business, and needed coverage for my client’s wedding dresses. Business ebbs and flows with wedding season, so Laura helped me tailor a plan that would give me more or less coverage for business personal property according to wedding season. I was very satisfied with her knowledge, and if she wasn’t sure of something, she would contact underwriting, or whomever, to find out. I was very satisfied with my entire experience working with her and Jill’s agency!"

"I had to deal with my uncle's estate and insurance policies after he passed. Laura, at Jill Cash, was responsive, professional, and friendly. She was able to address the various policy issues efficiently and effectively. A pleasure to deal with."

"I’m not one to leave reviews but when you experience service that is so exceptional you can stop telling everyone about it, you leave a damn review! Jill and her team at State Farm do everything within their power to make you feel so well taken care of (and yes people I am talking about insurance). Jill is incredibly kind, generous and knowledgeable and so incredibly helpful. She truly makes you feel like family and never did I think an insurance company could do that for me. I will never go anywhere else! Thank you Jill for doing what seems impossible, you’re amazing!"

"Fast and easy"

"This is an edited review...my service with State Farm and Jill Cash's office used to be outstanding. It's subpar now ever since Nyssa left. I used to feel I could trust the service from this office. After a few renewals and calling to get advise on policy increases and coverage, I feel the people servicing our policies either don't care about their customer anymore or are not as experienced. I will be switching to a new agent since I have lost trust in this office."

"I was astonished with my previous insurance company and the rates I was paying. After shopping for some quotes, I was so lucky I came across Jill and Lauren at State Farm. Not only did they get me a significantly cheaper quote than anyone else I found, but I also ended up going with their life insurance policy. This was a very easy and smooth transition to this insurance company that I would highly recommend anyone to consider and give a call to, just to see what they can offer. 5 stars isn’t enough stars !!"

"We recently consolidated insurance (car & home) with the help of Christian Oropeza at Jill Cash's office. In a word, he was fantastic. He explained everything, and true to his word, saved us over $700/year by combining with our prior auto insurance company. We have since followed up by adding another car, and that too was a seamless process. I cannot recommend more highly that office, and in particular, Christian! Update: 2/13/2025 We have had the pleasure of working with Laura Lannon at Jill Cash's office for over a year and can't praise enough her attentiveness, competence and caring for our needs. She has been a wealth of information for us, especially during these trying times, and always quick to return our messages. Thank you Laura!!"

"I have been with Jill Cash for years and I can’t say enough about chill and the rest of the team. They are amazing, polite , calm , respectful and patient. They are the Best!"

"Jill and Laura have worked with me for years, and I look forward to working with them in the future. I am totally satisfied and have absolutely no reason to look elsewhere."

"I have been with State Farm for a number of years and am extremely satisfied with the service I have received whenever I need assistance. Laura, at the Pleasanton office, is THE BEST! I recently was involved in an automobile accident, happily no one was hurt, but unfortunately my car was deemed a total loss! (Also happily it was not my fault!). Laura was with me every step of the way and guided me expertly through the process of filing a claim which ultimately resulted in receiving financial compensation for the loss of my vehicle. She was always available ~ either by text or phone ~ and she always has professional and ready answers. She really know her stuff. Best of all, she is friendly and reassuring. Having finally purchased a replacement vehicle, she once again was at the ready and immediately issued a binder and other documentation necessary until final paperwork, etc., comes from the Department of Motor vehicles. I have the utmost confidence in Laura and State Farm. Thank you, Laura!"

"I love working with Jill's team, especially Laura. With previous insurance companies I would have to wait on hold for the next available agent when adding or removing vehicles. Now I just call or email Laura and she's on it immediately. So much more personal and convenient."

"My 25 year old truck's engine finally died, and I donated it to a charitable organization. They towed it away on MLK day, so I left a message on my State Farm Agent, Jill Cash's, office phone VM. The next day after the holiday, I received a follow-up email from Laura in the office stating they canceled my policy as of MLK day. I've been with State Farm - Jill Cash, for over 20 years with various Home, Auto, Life, RV and Boat policies, and have always received great timely service on all my insurance needs."

"I recently filled out a form on the State Farm website for an auto insurance quote. After completing all the required information, I was informed that I couldn't receive an online quote and was referred to a local agent. Maria from Jill's office reached out to me via phone. I missed her call but received a voicemail offering assistance with auto insurance. I called her back and disclosed upfront that I have a DUI on my record before she ran any checks. She immediately informed me that State Farm could not provide insurance for the next 10 years, which I understood. However, when I asked if there was any advice or alternative she could provide—since this is my first time in such a situation, and I’ve had other insurers decline coverage—her response was shocking. She said, “You deserve this for being selfish and driving under the influence, and you shouldn’t get insurance.” I was stunned by her comment. While I understand that actions have consequences, this level of unprofessionalism and judgment is unacceptable, especially from a business representative. She could have simply said, “No, we cannot assist you,” without adding such a condescending remark. For context: I had a non-fault accident earlier this year in a parking lot where my car was rear-ended. In a moment of panic, I accidentally accelerated. Unfortunately, I had consumed two beers an hour prior, and a breathalyzer test led to a wet reckless charge. Though DMV records it as a DUI with a 3-month suspension, I’ve learned from this and am working to move forward responsibly. Maria’s tone and comments were unnecessary, and they added insult to an already difficult situation. I’m sharing this review to highlight the importance of treating potential clients with respect, even when their circumstances are complicated. Everyone deserves to be spoken to in a professional manner, regardless of their past mistakes. MY SUGGESTION TO POTENTIAL CLIENTS AND EXISTING CLIENTS TO TAKE INTO CONSIDERATION OF THE ABOVE INCIDENT ESPECIALLY WITH MARIA."

"I've been with State Farm and Jill Cash for many years. Their team has always met my evolving needs with a growing family with kindness and expertise."

"We recently moved to Jill Cash's office about 6 months ago and we have received the best service from both Jill & Laura. They are so responsive to both our personal needs as well as our business needs. I highly recommend!"

"Jill, Laura and State Farm have been extremely helpful to me."

"Very helpfully and provides quick responses"

"Laura called me to make sure my stuff was accurate (child not at home so lower auto rates) and what I wanted (children grown up so conscious decision to cancel life policy). Great attention and getting stuff done."

"I have utilized Jill Cash's excellent service for the majority of my insurance needs for well over two decades. She and her assistant Laura are extremely responsive and always provide reliable recommendations & guidance about appropriate levels of insurance for home, cars, etc. I continue to confidently rely on Jill and her team's expertise & judgment whenever I have insurance needs. I would strongly recommend her as an agent to anyone needing the services she offers. John Walsh"

"Mariah was a huge help in getting my son set up with car insurance. From initial phone calls to meeting with her in person, she made the process very easy. Highly recommended you reach out to her."

"This is a great group to work with! The service they provide is truly exceptional. They return calls when they say they will and always looking out for their client’s best interest. I would highly recommend them to anyone shopping for a new insurance contact."

"This is a grand office to do business with. Friendly, professional folks who will bend over backward to assist with any issues! I highly recommend Jill and Laura! They are great and responsive!"

"Always quick to respond and address any question or request I have. My family has been with Jill and her team for a dozen plus years and aren't going anywhere! SO happy to have their support for all our insurance needs."

"Laura Lannon was extremely efficient and helpful when we looked into bundling various policies. She called and emailed with follow up info, which we really appreciated."

"Jill Cash and crew are the best, been with them for years and they always help when needed."