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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Gensler

November 17, 2024

5  out of  5
rating by Steve Gensler
"Jill, Laura and State Farm have been extremely helpful to me."
We responded:
"Steve, I am happy we have been able to give you the service you expect and deserve. I truly appreciate you taking the time to review our office and your kind feedback. It feels nice knowing our work is appreciated. Thank you for your continued business!"
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Stephen

November 6, 2024

5  out of  5
rating by Stephen
"Very helpfully and provides quick responses"
We responded:
"Thank you for the 5-Star review, Stephen. Our goal is to provide prompt service. I glad we were able to take care of your needs. "
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Phil

November 2, 2024

5  out of  5
rating by Phil
"Laura called me to make sure my stuff was accurate (child not at home so lower auto rates) and what I wanted (children grown up so conscious decision to cancel life policy). Great attention and getting stuff done."
We responded:
"Phil, so glad Laura was proactive and able to update your auto insurance policy information. Thank you for trusting us to handle your insurance needs. We appreciate you!"
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John Walsh

October 31, 2024

5  out of  5
rating by John Walsh
"I have utilized Jill Cash's excellent service for the majority of my insurance needs for well over two decades. She and her assistant Laura are extremely responsive and always provide reliable recommendations & guidance about appropriate levels of insurance for home, cars, etc. I continue to confidently rely on Jill and her team's expertise & judgment whenever I have insurance needs. I would strongly recommend her as an agent to anyone needing the services she offers. John Walsh"
We responded:
"John, thank you for such a great review and recommendation. My team and I strive to provide excellent customer service, so I am pleased to hear that you had such a great experience with our agency. I greatly appreciate you business and look forward to many more years together!"
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Mary Levitski

October 12, 2024

5  out of  5
rating by Mary Levitski
"Mariah was a huge help in getting my son set up with car insurance. From initial phone calls to meeting with her in person, she made the process very easy. Highly recommended you reach out to her."
We responded:
"Hi Mary, thank you so much for your fantastic review! We're so happy to know that Mariah has been prompt, responsive and made the process of getting new auto insurance easy. Your satisfaction is our priority, and we're grateful for your feedback! If you need any further assistance, please don't hesitate to reach out."
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Betty Smith

September 11, 2024

5  out of  5
rating by Betty Smith
"This is a great group to work with! The service they provide is truly exceptional. They return calls when they say they will and always looking out for their client’s best interest. I would highly recommend them to anyone shopping for a new insurance contact."
We responded:
"Betty, we’re so glad to hear you’ve had such a positive experience with our team! We strive to provide good service and truly appreciate your kind words and recommendation. If you need anything, we’re just a call or visit away! -Jill"
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Mykael Moss

September 4, 2024

5  out of  5
rating by Mykael Moss
"This is a grand office to do business with. Friendly, professional folks who will bend over backward to assist with any issues! I highly recommend Jill and Laura! They are great and responsive!"
We responded:
"Thank you for the kind words, Mykael! Working with policyholders like yourself makes our jobs fun. I'm grateful for your feedback and 5 STAR review. Thank You!"
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James Hatfield

August 23, 2024

5  out of  5
rating by James Hatfield
"Always quick to respond and address any question or request I have. My family has been with Jill and her team for a dozen plus years and aren't going anywhere! SO happy to have their support for all our insurance needs."
We responded:
"James, I am happy we have been able to give you the service you expect and deserve. I truly appreciate you taking the time to review our office and your kind feedback. It feels nice knowing our work is appreciated. Thank you for your continued business!"
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Ann Hansen

August 14, 2024

5  out of  5
rating by Ann Hansen
"Laura Lannon was extremely efficient and helpful when we looked into bundling various policies. She called and emailed with follow up info, which we really appreciated."
We responded:
"Hey Ann, Thanks a lot for the awesome review! I'm really happy Laura was able to help you with bundling your policies efficiently. It's great to know her follow-ups were appreciated. If you need anything else, feel free to reach out! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Forthrite

August 8, 2024

5  out of  5
rating by Forthrite
"Jill Cash and crew are the best, been with them for years and they always help when needed."
We responded:
"Thanks a bunch for the awesome review! We're so glad to have been able to help you over the years. Your support means a lot to us. If you ever need anything, we're here for you! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Arktivist I

August 6, 2024

5  out of  5
rating by Arktivist I
"Great customer service! Friendly and responsive!"
We responded:
"Thanks a bunch for the awesome review! I'm so glad you found our customer service friendly and responsive. If you need anything else, we're here for you! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Stephen P Hinshaw

July 31, 2024

5  out of  5
rating by Stephen P Hinshaw
"Laura, Jill, and team are the 'dream team'--friendly, clear, efficient!!"
We responded:
"Hey Stephen! Thanks a bunch for your awesome review! I'm so happy to hear that our team made such a positive impression. We're always here to help with any of your insurance needs! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Susan Miller

July 30, 2024

5  out of  5
rating by Susan Miller
"Great service! Everyone is always very helpful. Laura recently helped with transfer of policy to new car - efficient and pleasant as always."
We responded:
"Hi Susan! Thanks a bunch for your awesome review! I'm so glad to hear that Laura was able to help with your policy transfer efficiently and pleasantly. Our team always strives to provide great service, and it's wonderful to know we're hitting the mark. If you need anything else, we're here for you! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Allen S

July 19, 2024

5  out of  5
rating by Allen S
"Laura is great-- very prompt, accurate and responsive via email."
We responded:
"Hi Allen, thank you so much for your fantastic review! We're so happy to know that Laura has been prompt, accurate, and responsive via email. Your satisfaction is our priority, and we're grateful for your feedback! If you need any further assistance, please don't hesitate to reach out. - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Alan Ziajka

July 15, 2024

5  out of  5
rating by Alan Ziajka
"Laura Lannon, at State Farm's office headed by Jill Cash, did a superb job in helping us update the replacement cost estimate for our house in Berkeley. Laura was responsive to our every request and effectively assisted us in revising the necessary forms to complete the process. She even suggested ways to reduce our insurance costs during these challenging times in the insurance industry."
We responded:
"Thank you for sharing your experience, Alan! I'm glad Laura provided superb assistance with updating your replacement cost estimate and finding ways to reduce your insurance costs. We appreciate your kind words and are here for any future insurance needs or questions. - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Kuldeep Sharma

July 12, 2024

5  out of  5
rating by Kuldeep Sharma
"I have been State Farm’s client for more than forty years and had the pleasure of working with three State Farm’s agents. Out of these three Jill and Laura shines up on the top. They are professionals with great experience and always ready to help their clients any time. They explain the ins and out of the insurance policies with pros and cons in simple language and tailor make them to fit in to the clients needs."
We responded:
"Thank you so much for your kind words, Kuldeep! I'm glad to hear that Laura and our office has provided you with exceptional service tailored to your needs. We truly appreciate your loyalty and trust over the past forty years. Please know that we are always here to help you with any insurance needs you may have in the future! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Melvin Bobier

June 23, 2024

5  out of  5
rating by Melvin Bobier
"I have worked with both Jill and Laura and they are joy to work with. They are extremely helpful, honest, and easy to work with. I feel like I hit the jackpot and really appreciate their being there for me. I would reccomend then to anyone who needs their services."
We responded:
"Melvin, I am thrilled to hear that you had a fantastic experience working with Laura and our office! We are grateful for your kind recommendation and are pleased to have provided you with honest and helpful service. Thank you for choosing our office for your insurance needs. We look forward to assisting you in the future! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Pam Edrington

June 6, 2024

5  out of  5
rating by Pam Edrington
"Laura Lannon (from Jill Cash's office) has been absolutely wonderful to work with. She is responsive to my requests and goes above and beyond in getting me answers. It's good to know that there still is good customer service out there. Laura is a gem! I couldn't ask for anyone better."
We responded:
"Pam, your feedback is truly appreciated! I'm glad to hear about the exceptional service you received and how Laura went above and beyond to assist you. We're grateful to have her on our team and look forward to helping you with your insurance needs in the future! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Elizabeth Miles

June 3, 2024

5  out of  5
rating by Elizabeth Miles
"Laura Lannon at Jill Cash's office has been awesome: responsive, sorts out issues well. I really appreciate her attentiveness."
We responded:
"Liz, thank you so much for the review. I agree with you that Christian is awesome! Thank you for trusting us all these years with your insurance. We appreciated it."
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Laura C

June 3, 2024

5  out of  5
rating by Laura C
"Jill was excellent at helping me with my new homeowners insurance and getting my auto policy set up! She saved me so much on my auto policy that I felt ridiculous not making the switch sooner! Thank you for making the process so easy!!"
We responded:
"Laura, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Joanna cares a lot about our customers."
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Randy Furr

May 31, 2024

5  out of  5
rating by Randy Furr
"Wow! Terrific service and a great end result. I had spent two months trying to get coverage on my new motorcoach and talked to at least ten different companies for potential insurance. Jill and her team got me excellent and full coverage and did so for a very reasonable premium. I am very happy with Jill."
We responded:
"Randy, I'm overjoyed to hear you had a great experience with our team securing full coverage for your new motorcoach at a reasonable premium! We're pleased to have provided you with excellent service and are grateful for your kind words. If you ever need assistance in the future, feel free to reach out. - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Chris Kittrell

May 28, 2024

5  out of  5
rating by Chris Kittrell
"Agent Jill Cash was an absolute delight to work with...diligent, efficient and courteous...definitely recommend"
We responded:
"Chris, we're happy you found working with our team efficient, courteous, and delightful! Your recommendation means a lot, and I'm pleased to have provided you with top-notch service. We look forward to assisting you with your insurance needs in the future! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Malachi Rice

May 28, 2024

5  out of  5
rating by Malachi Rice
"I just want to say thank you to Joanna for helping me with this process and getting me the best possible insurance. She was very understanding and compassionate and communicative and made the process extremely smooth"
We responded:
"Malachi, we're happy that Joanna provided you with compassionate and communicative service, making your insurance process smooth! We're pleased to have met your needs and provided you with the best coverage. Thank you for your kind words about Joanna's exceptional assistance! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Lara Sims Prawat

May 17, 2024

5  out of  5
rating by Lara Sims Prawat
"I’ve worked with Jill Cash and her employees for years! They have been my State Farm agents since the opening of my business, and even when I’ve moved locations. They are always very helpful, prompt and solve my problems and answer my questions very quickly. Highly recommend! Lately I’ve been working with Laura to update my business insurance coverages and she has been very helpful and prompt in her responses."
We responded:
"Lara, I'm thrilled to hear you've been satisfied with our service for years! I'm pleased to know Laura has been helpful in updating your business insurance coverages promptly. We're grateful for your loyalty and look forward to assisting you further. - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"
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Mahmoud Hassanpour

May 13, 2024

5  out of  5
rating by Mahmoud Hassanpour
"Switched my agent to Jill as the previous one was never available and irresponsive. That probably was the best decision I made. My first encounter was inquiring fir insurance on a new car purchase. Talked to Joanna on the phone and she was amazing! Answered all my questions and ran numbers a couple of times with different policies and gave me the exact numbers to the pennies. After purchasing the car, I called them again and talked to Laura again. Same great experience: Answered all my questions, ran a couple of policies and redid the policy for the other two cars, got the policy through and sent me the temp card at no time. My experience with previous agent pushed me toward dropping StateFarm, but Jill's office came to the rescue. SateFarm definitely needs more offices like this one!"
We responded:
"Mahmoud, we are so happy to hear about your fantastic experience with our team! We're pleased that Joanna and Laura provided you with exceptional service, answered all your questions, and tailored policies to meet your needs. We're pleased to have provided you with detailed information and efficient service for your insurance needs. Thank you for choosing our office, and we look forward to assisting you further with your insurance needs! - Jill Cash - State Farm Insurance Agent, Pleasanton, CA"